Frequently Asked Questions
How many ShooAways do I need?
On an average 6-8 seat dining table, two ShooAways are recommended... Purchase a couple extra to give away to friends and family!
How long do 2x AA batteries last?
Using quality batteries like Duracel or Energiser, ShooAway will run for approximately 30 hours. Naturally, once the food is cleared from the table, turn off your ShooAways to get the maximum life out of your batteries. Note: Batteries not included with product.
How long will the ShooAway motor last?
We use quality motors to ensure long life. Our testing has shown a life expectancy well in excess of 1000 hours. We haven’t killed a motor yet!
What is the normal delivery time?
Allow 1-3 business days for delivery from the time of placing your order - dependent on your location.
Can you ship to a different address?
Yes, simply enter that delivery address into the order form. However, orders cannot be split into multiple destinations - one shipping address per order only.
What email notifications will I receive from ShooAway?
Order Confirmation and a Dispatch Notification with shipping information and tracking link (where applicable).
What if there is a problem with my delivery or product?
We pride ourselves on getting things right, but we're here to help should any issue arise. Simply email firstname.lastname@example.org and provide as much info as possible relating to your order and the issue.